FAYONIX® SHIPPING POLICY

At FAYONIX®, we want to make sure your order arrives quickly and smoothly. Below is everything you need to know about our shipping process.

PROCESSING TIME

We typically pack and ship orders within one business day after purchase, excluding weekends and holidays. During peak times, like sales or holidays, processing may take slightly longer—but rest assured, we’ll get your order out as quickly as possible!

SHIPPING OPTIONS & COSTS

We offer different shipping options, including standard and express shipping. The available options depend on your location and the items in your order. Shipping costs are calculated at checkout based on the package’s size, weight, and destination.

ESTIMATED DELIVERY TIMES

Delivery times depend on the shipping method you choose and your location. Below are our estimated timeframes:

• Standard Shipping: 5 – 10 business days

• Express Shipping: 3 – 5 business days

While we strive to deliver on time, factors such as weather, customs delays, or carrier issues may occasionally cause delays. If your package is late, reach out to us—we’re happy to assist you!

CHANGING YOUR SHIPPING ADDRESS

If you need to update your shipping address after placing an order, please contact us as soon as possible. If your order hasn’t been shipped yet, we’ll update the details for you. However, if it’s already in transit, we may not be able to make changes.

ORDER CANCELLATION

We process orders quickly! If you need to cancel or modify an order, email us at hello@fayonix.com immediately. We’ll do our best to accommodate your request, but if your order has already been processed, we may not be able to make changes.

SHIPPING ISSUES AND SUPPORT

Your satisfaction is our priority. If you experience any shipping issues, contact us, and we’ll work with you to find a solution.

For any questions, feel free to reach out to our customer support team at hello@fayonix.com. We’re here to help!

Thank you for choosing FAYONIX®! We appreciate your trust and can’t wait for you to receive your order. 😎